Privacy Policy
This Privacy Policy explains how Clear Swapholdance collects, uses, and safeguards information when you visit our website or use our dashboard. This is a general draft provided for informational purposes and should be reviewed by qualified legal counsel before being relied upon for compliance purposes.
Overview
Clear Swapholdance provides an AI-supported dashboard that unifies multi-exchange data to help professionals make clearer, better-informed portfolio decisions. Protecting the privacy of our visitors and users is important to us, and this policy sets out, in general terms, the categories of information we may collect, how it may be used, and the choices available to you.
By accessing or using our website or dashboard, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our services.
At a glance
We aim to collect only the information reasonably necessary to operate and improve our services, to be transparent about our practices, and to give you meaningful control over your data wherever possible.
1. Information We Collect
Depending on how you interact with our website and dashboard, we may collect the following general categories of information:
Information You Provide
Details you submit directly, such as your name, email address, company name, and any information provided through contact forms, account registration, or correspondence with us.
Technical & Usage Information
Information generated automatically as you use our site or dashboard, including IP address, browser type, device information, pages viewed, and general usage patterns.
Cookies & Similar Technologies
Small data files stored on your device that help us recognise repeat visits, remember preferences, and understand how our website is used. See Section 6 for further detail.
2. How We Use Information
We use the information described above for a range of general operational and business purposes, which may include:
- Providing, maintaining, and improving the Clear Swapholdance website and dashboard. Operating core features, resolving technical issues, and supporting day-to-day functionality.
- Communicating with you. Responding to enquiries, providing updates, and sending administrative or service-related messages.
- Understanding and improving our services. Analysing usage trends to inform product decisions and enhance user experience.
- Maintaining security and integrity. Detecting, preventing, and addressing technical issues, fraud, or misuse of our services.
- Meeting legal and regulatory obligations. Complying with applicable laws, requests from authorities, and our own internal policies.
3. Legal Basis for Processing
Where applicable data protection law requires it, we rely on one or more of the following general legal bases to process personal information: performance of a contract with you, your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations. The specific basis relied upon will depend on the nature of the interaction and the information involved.
4. Sharing of Information
We do not sell personal information. We may share information in limited, general circumstances, including:
Third-Party Vendors
We may engage third-party providers to support hosting, analytics, communications, and similar functions. These providers are generally permitted to use information only as needed to perform services on our behalf.
- Hosting and infrastructure providers
- Analytics and performance monitoring tools
- Communication and support platforms
Legal Requirements
We may disclose information where required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, users, or the public.
- Responding to lawful requests from authorities
- Enforcing our terms and policies
- Protecting against fraud or security threats
5. Data Retention
We generally retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including for legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the context in which it was collected.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to support core functionality, remember preferences, and gather general analytics about how the site is used. You can typically control or disable cookies through your browser settings; however, doing so may affect certain features of our website or dashboard.
7. Data Security
We use reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our services.
8. International Data Transfers
Depending on how our services and infrastructure are configured, information may be processed or stored in countries other than your own. Where such transfers occur, we aim to ensure that appropriate safeguards are in place in line with applicable data protection requirements.
9. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which can generally include the right to:
Access & Portability
Request confirmation of whether we process your information and obtain a copy of it in a usable format.
Correction & Deletion
Request that inaccurate information be corrected, or that information be deleted, subject to certain legal exceptions.
Objection & Restriction
Object to certain processing activities or request that processing be limited in specific circumstances.
To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.
10. Children's Privacy
Our website and dashboard are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can address it appropriately.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review the privacy policies of any external services you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "last updated" reference where applicable. Continued use of our services after any changes indicates your acceptance of the updated policy.
Questions About This Policy?
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with the Clear Swapholdance team via our Contact page.
Contact UsThis document is a general template and does not constitute legal advice.